The Air Canada chatbot case was not an anomaly. It was a warning. Most organizations are deploying AI in customer service without the governance to catch when it goes wrong.
OutSystems has launched Agentic Systems Engineering — a platform approach that gives enterprises architectural control over AI agents without sacrificing development speed.
Anthropic inadvertently exposed 512,000 lines of Claude's code source code on npm, revealing its AI memory architecture, unreleased models, and an "undercover" mode.
Oracle's expanded AI Agent Studio lets enterprises build and deploy AI agents across Fusion Applications workflows — without traditional coding or application development.
Google Cloud and Red Hat have announced new tools to help enterprises move OpenShift workloads to the cloud — without forcing a wholesale architectural overhaul.
Serial entrepreneur Jenson Brook built Britain's Got Startups to close the funding gap between London and the regions — and has helped raise over £10 million doing it.
