The project helped BIA improve its infrastructure, supporting about 135 underwriters, claims managers, and the workforce.
Datacom has enabled specialist insurance provider Berkley Insurance Australia (BIA) to transform its IT infrastructure using Nutanix Cloud.
The project helped BIA build its infrastructure that supports about 135 underwriters, claims managers, and workforce while allowing its skilled technical staff to focus on service delivery and cyber security.
BIA and Datacom have maintained a long relationship throughout the years. BIA is a specialist insurance provider servicing local brokers and their clients, ranging from the development of quick quotes, risk submissions, binding policies, and claims support.
“Our relationship with Datacom spans many years. We’ve built a lot of trust over time – the team there understands our desire to refresh and use technology for better user experience constantly and to drive our business forward,” Berkeley Asia Pacific Services IT infrastructure manager Jamie Rojas said.
The insurer identified the emerging risk of its previous infrastructure, which powered its core underwriting and claims system, not matching future business requirements. Datacom recommended Nutanix Cloud Infrastructure for its management capabilities and resilience while improving performance.
