Infosys partners with HanesBrands in a 10-year deal to modernize operations using AI-first solutions, automation, and AIOps for retail innovation.
Infosys, a global leader in next-generation digital services and consulting, today announced a strategic alliance with HanesBrands Inc., a global leader in everyday iconic apparel. Under this ten-year engagement, Infosys will serve as HanesBrands’ strategic collaborator in their digital, business applications and data landscape.
As part of this collaboration, Infosys will deploy its proprietary platforms—Live Enterprise Automation Platform (LEAP), integrated within Infosys Topaz, an AI-first suite of services, solutions, and platforms. This initiative will harness generative AI and AIOps technologies to help HanesBrands modernize core operations, enhance agility, simplify its IT landscape and unlock greater value from data.
The alliance reflects a strong cultural alignment between Infosys and HanesBrands, grounded in a shared vision for innovation and operational excellence. By embracing AI-first technologies, intelligent automation and AIOps, HanesBrands is positioned to unlock hyper productivity, reduce operational complexity and accelerate its digital transformation.
Scott Pleiman, Chief Strategy, Transformation, Analytics and Technology Officer, HanesBrands, said, “As we continue to evolve our operational model, we sought an experienced collaborator with deep domain expertise and advanced capabilities in AI-driven transformation. Infosys’ AI-first approach and proven ability to scale innovation aligned with our long-term vision for agility, efficiency and customer-centricity.”
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Karmesh Vaswani, EVP & Global Head, Consumer, Retail & Logistics, Infosys, said, “We are honored to support HanesBrands in its journey toward a future-ready enterprise. With a shared commitment to innovation, we aim to unlock significant business value and elevate customer experiences utilizing Infosys Topaz AI and AIOps capabilities, now further strengthened with LEAP.”
Through this initiative, HanesBrands will address key strategic priorities including technology optimization, resource efficiency and cultural alignment—empowered by Infosys’ robust transformation capabilities and proven track record in the retail sector.
