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Tuesday, January 20, 2026

Ericsson Tests Humanoid Robots for Training and Engagement

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Ericsson deploys a Realbotix humanoid robot at its Imagine Studio, exploring AI-driven training, visitor engagement, and career guidance.

Ericsson has begun deploying a humanoid robot developed by Realbotix to support workforce training and visitor engagement, signaling a growing corporate interest in human-centered applications of artificial intelligence.

The robot, equipped with Realbotix’s proprietary vision technology, will be used at Ericsson’s Imagine Studio experience center in Plano, Texas. There, it will support employee development programs, interact with visitors, and serve as a showcase for emerging applications of conversational AI and robotics.

Realbotix’s vision system enables the robot to autonomously detect movement and emotional cues, recognize faces and colors, retain visual memory, and read text—capabilities designed to make interactions more natural and context-aware. The company said these features allow the robot to adapt its responses in real time during human engagement.

Built on modular hardware and an AI-agnostic architecture, the humanoid robot is designed as a flexible human–machine interface. At Ericsson, its use cases include personalized workforce training and HR guidance, interactive greeting and engagement for studio visitors, and campus outreach aimed at providing students with tailored career insights in the technology sector.

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“Ericsson’s adoption of our humanoid robots reflects growing confidence in AI-powered robotics as a practical workplace tool,” said Andrew Kiguel. “This deployment positions humanoid robots not as novelties, but as partners that can augment learning, engagement, and decision-making.”

The move underscores a broader trend among large enterprises experimenting with embodied AI—not to replace human workers, but to enhance training, communication, and customer experience. As companies test where automation adds real value, deployments like this suggest that humanoid robotics may find its earliest footing not on factory floors, but in the spaces where people learn, meet, and collaborate.

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