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Friday, February 20, 2026

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Generative AI

AI Won’t Kill Call Centers—It Will Redefine Them

Generative AI won’t replace call centers. It will automate routine work and elevate human agents to focus on judgment, empathy and complex resolution.

Swedish AI CEOs Shrug Off Big Tech Threat

Legora and Tandem Health CEOs say ChatGPT and Claude fuel demand for vertical AI tools, not competition, as U.S. labs expand into law and health.

SurrealDB Raises $23M, Targets AI Memory Gap

SurrealDB secures $23M and launches version 3.0, aiming to solve AI agent memory and context challenges with a unified, multi-model database platform.

OpenClaw Creator Joins OpenAI

Austrian developer Peter Steinberger joins OpenAI, placing viral agent OpenClaw into a foundation and reigniting debate over Europe’s tech talent drain.

Hungarian Robotics Startup Raises Record Pre-Seed

Allonic secures $7.2M in Hungary’s largest pre-seed round, backed by OpenAI and Hugging Face angels, to reinvent how robot bodies are built.

Intel, Saimemory Team Up on Next-Gen AI Memory

Intel and SoftBank’s Saimemory partner to develop Z-Angle Memory, a new stacked DRAM technology aimed at boosting AI performance and easing global memory shortages.

Alibaba Cloud May Boost AI Spending to $69 Billion

Alibaba Cloud is reportedly weighing a major capex increase to $69B over three years, signaling China’s escalating race to build AI infrastructure and data centers.

The AI Economy Speaks: Takeaways from Cisco’s AI Summit

Tech giants from Nvidia, OpenAI, Microsoft, and Intel shared bold Cisco AI Summit takeaways on AI's transformation of software, infrastructure, security, and society. Key insights inside. Credit: Cisco

Anthropic Said to Seek $10 Billion at $350 Billion Valuation

The AI startup behind Claude is reportedly in talks to raise $10 billion, nearly doubling its valuation amid intensifying competition with OpenAI.

Amazon Brings Alexa+ to the Web, Challenging ChatGPT

Amazon launches a browser-based version of Alexa+, expanding access to its AI assistant and intensifying competition with ChatGPT and rivals.

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