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Tuesday, July 1, 2025

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Agentic AI to Power 68% of CX Interactions by 2028

Cisco’s global report reveals 68% of customer experience with tech vendors will be agentic AI-led in 3 years, transforming support, services, and strategy.

ANS: Foundational Framework for Secure AI Agents?

New ANS framework by Amazon, Intuit, Cisco aims to secure AI agents. Nic Adams (0rcus) shares insights on its benefits, challenges, and future impact.

DoubleVerify Warns of Rising ads.txt Ad Fraud

DoubleVerify issues new guidance as fraudsters exploit ads.txt to mimic legit sites, diverting ad spend. Over 100 cases found since 2017, including Synthetic Echo.

Exabeam, Vectra AI Unite to Boost Threat Detection

Exabeam and Vectra AI partner to streamline SOC operations, enhance threat detection, and strengthen cloud security with AI-driven, integrated solutions.

Virtualitics Unveils GenAI Toolkit for Defense AI

Virtualitics launches a GenAI Toolkit to power mission-ready AI agents, boosting defense decision-making with secure, explainable, and contextual AI tools.

Amadeus Taps Google Cloud to Boost AI Innovation

Amadeus partners with Google Cloud to enhance efficiency, enable generative AI, and transform travel with advanced data and multicloud capabilities.

Is Agentic AI Already Changing Your Workforce?

Agentic AI is rapidly redefining the workforce. Discover how digital labor impacts your teams, growth, and risks—essential insights for HR and procurement.

UC Launches AI Futures Lab for Science and Society Research

UC Investments and Berkeley launch AI Futures Lab to unite researchers, spark innovation, and tackle big societal challenges through AI and data science.

Indonesia BerdAIa: Google Cloud’s CX-Focused AI Push

Google Cloud launches Indonesia BerdAIa to help brands deploy AI for CX, martech, and ops, empowering sectors with trusted, scalable, data-driven solutions.

DOJ Probes Google-Character.AI Deal for Antitrust Risk

The DOJ is investigating whether Google’s deal with Character.AI was structured to dodge merger scrutiny and gain an unfair AI market advantage without ownership.

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