8.2 C
Casper
Friday, April 10, 2026

AUTHOR NAME

Satish Barot

2 POSTS
Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. With deep expertise in telecom and cloud technologies, he leads the company’s product innovation and technical strategy. Barit has been instrumental in building Klearcom’s AI-driven platform that helps global enterprises ensure flawless IVR and contact center performance.

Your AI Chatbot Is Making Decisions. Do You Know Which Ones?

The Air Canada chatbot case was not an anomaly. It was a warning. Most organizations are deploying AI in customer service without the governance to catch when it goes wrong.

Why Voice AI Needs Smart Regulation, Not Delays

Voice AI needs smart regulation, not delays. A proposed moratorium risks stalling innovation, creating confusion, and eroding trust in the U.S. market.

Latest news